Last updated: 10/03/2026
Privacy Policy
This Privacy Policy explains how Melody Sweets and Bakers ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or contact us through any of our channels. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
When you interact with us — whether by filling out our contact form, placing an order, or reaching out directly — we may collect personal information such as your name, email address, phone number, and company name. We also collect technical data automatically, including your IP address, browser type, and pages visited on our site, to help us improve your experience.
How We Use Your Information
We use the information you provide to respond to your enquiries, process orders, and provide customer support. We may also use your contact details to send you updates about our products or promotions, but only where you have given us your consent to do so. We do not use your information for any purpose beyond what is necessary to serve you.
Cookies and Tracking
Our website may use cookies — small files stored on your device — to remember your preferences and understand how visitors use our site. You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect some functionality of our website.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information where required by law.
Data Security
We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. All form submissions on our website are handled securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
Your Rights
You have the right to access the personal information we hold about you, request corrections, or ask us to delete it. You may also withdraw your consent to marketing communications at any time. To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please do not hesitate to get in touch: